Privacy Policy

Information on how we collect, use, and protect your personal data.

1. Data Controller

The controller for the processing of your personal data is AquaGestión, with its address at Calle Asier, 1, 47º A. You can contact us for any privacy-related inquiries at info@istanbulsudeposu.com or by phone at 903 327253.

2. Data We Collect and Purpose

We collect data to manage your relationship with our water infrastructure advisory services. The data may include:

  • Contact details (name, email, phone) provided through forms.
  • Technical information related to inquiries about water storage systems.
  • Browsing data and cookies for website analysis.

The primary purpose is to manage inquiries, provide requested services, and improve our online communication and resources.

3. Legal Basis and Retention

The processing of your data is based on your consent (when contacting us), the performance of a contract, or our legitimate interest in improving our services. We will retain your data for as long as necessary to fulfill the purpose for which it was collected and to comply with legal obligations.

4. Cookies and Similar Technologies

We use first-party and third-party cookies to analyze traffic and website usage. You can manage your cookie preferences through your browser settings.

4.1. Types of Cookies

  • Essential: Necessary for the basic functioning of the site.
  • Analytical: Help us understand how visitors interact with the site.
  • Preference: Remember your settings for future visits.

5. Data Sharing

We do not sell your personal data. We may share information with service providers who assist us in operating the website and managing customers (e.g., hosting providers or email platforms), who act under our instructions and with adequate safeguards. Under no circumstances will international data transfers be made without proper safeguards.

6. Your Rights

You have the right to:

  • Access: Know what data we have about you.
  • Rectification: Correct inaccurate data.
  • Erasure/Right to be Forgotten: Request the deletion of your data.
  • Objection and Restriction: Object to certain processing or restrict its use.
  • Portability: Receive your data in a structured format.
  • Withdraw Consent: At any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights, please contact us using the details provided in section 1.

7. Security and Updates

We implement technical and organizational measures to protect your data against unauthorized access or loss. This policy may be updated occasionally. The current version will always be available on this page. Last updated: October 15, 2023.

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